Modernization in governance is the process of improving the current state of affairs and systems that has several ramifications including increasing efficiency, productivity, quality of life as well as reducing risks. When these are applied to governance, almost all sectors reach the next level.
Take for example transport methods that move people quicker, cheaper, and safer with minimum impact on the environment. Again, operating processes of governance improve as technology helps in the implementation of innovative ideas that can be easily tested and adopted. Most importantly, the citizens see a significant betterment of their quality of life in areas such as health, safety, education, the standard of living, work, and leisure.
This post will focus on the governance processes that have been hugely and positively impacted through modernization using advanced and cutting-edge technologies.
Digital National ID Systems
ID systems validate data that helps to establish the identity of a person, typically in the form of a credential like a passport, driver’s license, or a physical ID card. These are used to prove a person’s identity to employers, government agencies, financial institutions, and more. However, over the ages, these have been difficult to maintain and required a humongous amount of paperwork and preservation of physical records.
Now, technologies have given rise to digital IDs that provide the credentials to show online that a person is the one as claimed to be. It simplifies interactions between individuals, businesses, and governments and offers significant benefits to all.
National ID system is the key to enabling modernization across a wide range of public services. These include but are not limited to tax compliance, welfare payments, licenses, certifications, and healthcare. Technological advancements in governance have minimized the waiting time of individuals for these services as all authentication is done remotely online. On the part of the government, there has been a significant improvement in speeding up processes, reducing identity frauds, and lessening paperwork.
National digital ID has also greatly facilitated the interactions between governments and businesses in the areas of taxes, corporate registrations, permits, authorizations, and economic support. By ensuring transactions are carried out online, technology implementation leads to cost savings, easier regulatory compliance, and fraud-proof verification of age and background checks.
All these prove that a National ID system is a big boost for a digital society where individuals, businesses, and governments can trust each other online. However, governments should take the lead in optimizing national ID systems and have total control over them instead of outsourcing to the private sector.
Land Management Systems and Blockchain
Land management systems track the ownership of land and property in a specified location. The age-old maintenance of physical records has led to a rise in corruption, delays in accessing records, and even fudging of title deeds. Now, with technological advancements in governance, this scenario belongs to the past. The computerization of registration titling systems has led to greater access to formal credit, more land values, and higher investments and income from land.
However, the system is far from perfect. Corruption has led to inefficiencies and a property sale can take months and consume a certain percentage of the sale price. As late as 2020, there have been complaints of England’s Land Registry having six-month transaction delays.
A good first step that has been taken in many countries to fight corruption is the implementation of Blockchain technology. Several countries are already experiencing positive results. In 2018, more than 1.5 million land titles were registered in Georgia through a system based on the Blockchain. An urban land registry project in Africa has digitalized land registries with the Blockchain. It has been particularly difficult because there was hardly any paper trail in these poor countries to start on the technology conversions.
Imparting better education through technology
Technology in education entails the combined use of computer hardware and software as well as educational theory and practice to help in the learning process. At no time has this been more evident than recently during the Covid-19 pandemic-related lockdowns and social distancing norms. Classes have been held online with both teachers and students being confined to their homes. Smartphones, laptops, and other Internet-enabled devices have taken over where physical interaction in classrooms ended.
Most education experts feel that powerful tools as new technologies help schools meet the needs of a diverse student population. A huge array of options is offered to students to customize their learning experience according to their academic strengths and weaknesses, personal preferences, the optimal pace of learning, and interests and motivations. All these are possible because of the availability of digital devices, software, and cutting-edge learning platforms.
Learning management systems and other software related to student information systems are also greatly instrumental in distributing assignments, managing schedules and communication, and tracking student progress.
Governance and Advanced Healthcare Services
The introduction by governments of technologically advanced systems has radically changed the healthcare industry, making it more patient-friendly while automating most tasks that can be done without any human intervention.
The most critical beneficiary of the use of technology in healthcare has been the scheduling process.The software automates scheduling and matching a patient with the right provider in the ideal location. However, for such software to work perfectly, it has to be integrated with the EHR/ PM platform so that it is aware of the scheduling policies to be followed.
Achieving cost efficiency is another fallout of technology in healthcare. Governments can help providers achieve more within the usual working hours by automating important backup processes. Some software even aids in data transferability and access where after patient data is collected it is instantly added to a database from where facilities can easily share that data between departments or other facilities. This is possible because technology helps to hook up all facilities to the same network, making data in one device accessible to another device reducing time and administrative costs.
Technology and Urban Transportation
Governments have made quick strides in urban transit systems by introducing highly advanced technologies in this sector. The focus is on rapid transit systems where people and goods are moved not only within cities but within countries too at a very quick pace while ensuring the safety of the passengers.
Governments across the world have incorporated high-end technologies to enhance the quality of life of their citizens.